Managed IT Support, Security & Azure Operationsfor UK SMEs
Fast, clear support. Security-first Microsoft 365 and practical Azure governance — delivered by senior infrastructure and cloud expertise.
Why Connect Technologies
Experience across MSP and cloud infrastructure roles
Deep expertise built over 17+ years in managed services, infrastructure engineering, and cloud operations.
Microsoft 365 & Modern Workplace
Tenant administration, identity management, and productivity tools.
Azure Governance
RBAC, budgets, alerts, and subscription management.
Backup & Recovery
Business continuity planning and disaster recovery strategies.
Networking & Infrastructure
Solid foundations across on-premises and cloud environments.
Measurable Results
Outcomes that matter to your business
We focus on delivering measurable improvements to your IT operations and security — not just keeping the lights on.
Reduce IT Downtime
Proactive monitoring and fast response times keep your team productive and your systems running.
99.9%
Uptime target
Improve Security Posture
MFA enforcement, device hygiene, and conditional access policies protect your business from threats.
100%
MFA coverage
Standardise Onboarding
Consistent processes for joiners, movers, and leavers reduce risk and save administrative time.
<24hr
User setup
Control Azure Costs
Budget alerts, tagging standards, and governance frameworks prevent cloud cost surprises.
20%+
Avg. savings
Our Process
How we work with you
A straightforward process designed to get you supported quickly and keep you informed.
30-min Review
We start with a focused call to understand your current setup, pain points, and goals. No sales pressure — just practical advice.
Onboarding & Baseline
We document your environment, establish security baselines, and configure monitoring. A clear foundation for ongoing support.
Monthly Service & Reporting
Proactive support, regular reviews, and transparent reporting. You always know what we have done and what is coming.
What We Offer
Comprehensive IT services
Everything you need to keep your IT running smoothly, securely, and efficiently.
Managed IT Support
Remote support and ticket-based assistance for your team.
Microsoft 365 Management
Tenant health, identity management, and admin hygiene.
Security Baseline
MFA, conditional access, device encryption, and endpoint protection.
Endpoint & Device Management
Patching, standard builds, and policy enforcement.
Backup & Recovery
Backup strategy design and regular restore testing.
Azure Operations
Subscription governance, budgets, alerts, tagging, and RBAC.
Pricing
Simple, transparent pricing
Productised packages designed for UK SMEs. No hidden fees, no surprises.
Essentials Support
Core IT support for small teams getting started with managed services.
- Remote helpdesk support (Mon–Fri)
- Ticket-based issue resolution
- Basic Microsoft 365 administration
- Monthly service summary
- Email and phone support
Secure Workplace
Comprehensive security and productivity management for growing businesses.
- Everything in Essentials
- Security baseline implementation
- MFA and conditional access setup
- Endpoint protection guidance
- Device encryption enforcement
- +2 more features
Cloud Managed
Full Azure governance and cloud operations for organisations using Azure.
- Everything in Secure Workplace
- Azure subscription governance
- Budget alerts and cost monitoring
- Resource tagging standards
- RBAC policy management
- +2 more features
Frequently asked questions
Common questions about working with Connect Technologies.
Cannot find what you are looking for?
Ready to improve your IT operations?
Book a 30-minute review to discuss your current setup, challenges, and how we can help.