Simple, Transparent Pricing
Productised packages designed for UK SMEs. Clear scope, predictable costs, and no hidden fees.
Essentials Support
Core IT support for small teams getting started with managed services.
- Remote helpdesk support (Mon–Fri)
- Ticket-based issue resolution
- Basic Microsoft 365 administration
- Monthly service summary
- Email and phone support
Secure Workplace
Comprehensive security and productivity management for growing businesses.
- Everything in Essentials
- Security baseline implementation
- MFA and conditional access setup
- Endpoint protection guidance
- Device encryption enforcement
- Standardised onboarding/offboarding
- Quarterly security review
Cloud Managed
Full Azure governance and cloud operations for organisations using Azure.
- Everything in Secure Workplace
- Azure subscription governance
- Budget alerts and cost monitoring
- Resource tagging standards
- RBAC policy management
- Monthly Azure cost review
- Infrastructure recommendations
All prices exclude VAT. Minimum 10 users. Bespoke pricing available for larger organisations.
Customise Your Package
Add-ons
Extend your package with additional services tailored to your needs.
Onsite Support
Hands-on support for hardware installations, complex network changes, or situations requiring physical presence.
Day rate, quoted per visit
Projects & Migrations
Planned work for migrations, new deployments, and major infrastructure changes.
Scoped and quoted separately
User Training
Security awareness training, Microsoft 365 adoption sessions, and best practice workshops.
Per session or package
Extended Hours Support
Support coverage outside standard hours for critical business operations.
Monthly retainer
Additional Backup Storage
Extended backup retention or additional storage capacity beyond standard allocations.
Per GB/month
Mobile Device Management
Full MDM for iOS and Android devices, including app deployment and compliance policies.
Per device/month
Onboarding Fee
A one-off investment to establish a solid foundation for ongoing support.
Every new engagement begins with a structured onboarding process. This is not just paperwork — it is the foundation that ensures we can support you effectively from day one.
The onboarding fee covers the time and expertise required to properly understand your environment, document your systems, and configure the tools we need to monitor and manage your infrastructure.
Onboarding typically takes 2–4 weeks depending on the complexity of your environment. The fee is quoted based on your specific requirements during the review call.
What onboarding includes
Environment Documentation
Complete documentation of your IT infrastructure, users, devices, and current configurations.
Security Baseline Assessment
Review of your current security posture with recommendations for immediate improvements.
Monitoring Configuration
Setup of monitoring tools and alerting to ensure proactive issue identification.
Process Documentation
Documentation of key processes including user onboarding, offboarding, and escalation paths.
Not sure which package is right for you?
Book a 30-minute review and we will help you understand which option best fits your needs and budget.